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Terms Conditions for Your OKBT Account

We've built these terms around the way you actually use the platform — deposits through bKash, Nagad or Rocket, quick account access from your mobile, and real game outcomes from the studios we partner with.

Account eligibilityDeposit & withdrawal termsGame outcome rulesFair use policyDispute resolution

Explore the Lobby Read FAQ

What You Accept When You Register

OKBT Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By opening an account with us, you confirm you meet the legal age and eligibility requirements in your region, and that online gaming is permitted under local law where you access the platform. We operate services for users in eligible regions only; availability depends on your

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jurisdiction. You're responsible for ensuring your use complies with Bangladesh regulations and any applicable local rules. Your account is personal — you cannot transfer it, share login credentials, or let someone else place bets on your behalf. We reserve the right to verify your identity, age,
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payment details, and location at any time. If verification fails or if we detect multiple accounts, prohibited jurisdictions, or terms violations, we may suspend or close your account and withhold funds pending investigation. Deposits made through bKash, Nagad, Rocket or other approved methods must come from
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accounts in your own name. We do not accept third-party payments. Withdrawals follow the same verification path, and we'll ask for documents if anything looks inconsistent. Game outcomes are determined by certified random-number generators or live dealer procedures supplied by our studio partners; we do not
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alter results. Bet settlements follow the rules published for each game type. If a game malfunctions, affected bets are voided and stakes returned. We update these terms occasionally to reflect new features, regulatory changes, or operational improvements. Continued use of your account after an update means
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you accept the revised terms.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

POLICY CONTACT

How to Reach Us About Terms

If you have questions about these terms, need clarification on account rules, or want to report a suspected violation, our Bangladesh support team is available through the channels below. We respond fastest through live chat during business hours; email works well for detailed inquiries that need a written record. For urgent account issues — suspected unauthorized access, payment disputes, or security concerns — use live chat first so we can act quickly.

HOW WE OPERATE

Our Approach to Terms Enforcement

We enforce these terms consistently across all accounts. Verification requests apply to everyone, not selectively. When we spot unusual activity — multiple logins from different regions, payment mismatches, bet patterns that suggest coordination — we investigate before taking action, and we explain our findings if we suspend an account. You can request a review of any enforcement decision by contacting support with your case details.

Identity Verification

We verify your identity when you register and again before your first withdrawal. Expect to upload a government ID, proof of address, and a selfie. Verification typically completes within a few hours if documents are clear.

Payment Matching

Your deposit source must match your registered account name. We reject third-party payments to prevent fraud and money-laundering risks.

Fair Play Monitoring

We monitor game sessions for signs of collusion, bot use, or exploit abuse. If patterns suggest coordinated play or automated betting, we'll freeze affected accounts and investigate. Confirmed violations result in permanent closure and forfeiture of balances.

Terms Updates

When we update these terms, we post a notice in your account dashboard and send an email summary. Major changes — new age requirements, revised dispute procedures — get at least 14 days' notice before taking effect.

Terms & Conditions FAQ

We allow one account per person. If we detect duplicate accounts, we'll close the extras and move any legitimate balance to your primary account. Balances from bonus abuse or terms violations are forfeited.

No. Deposits must come from a payment account in your own name. We reject third-party transfers to comply with anti-money-laundering rules. If you deposit from someone else's wallet, we'll return the funds and ask for proper verification.

Game results come from certified RNG systems or live dealer feeds supplied by our studio partners. If you believe a result is wrong, contact support with your bet ID. We'll pull session logs and studio records to verify what happened.

Access depends on local law in the region you're connecting from. If you log in from a restricted jurisdiction, we may temporarily suspend your account until you return to an eligible region. We don't knowingly serve restricted areas.

Yes, as long as your account is verified and has no pending bonus wagering requirements. Request closure through support, and we'll process your final withdrawal within our standard timeframe. Accounts with active disputes stay open until resolved.

Yes, and each promotion has its own additional rules covering wagering requirements, eligible games, and expiry dates. The general terms here govern your account; promotion terms govern how you use specific offers. Both apply together.

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